The Brussels Fantastic Film Festival (aka the BIFFF) is committed to respecting your privacy. We will use the information we collect in accordance with Belgian law; including the new European General Data Protection Regulation (GDPR) which entered into force on 25 May 2018.
1. The Information the BIFFF Collects
The personal data we collect about you includes:
- Name, first name, age, gender, e‐mail, telephone, address
- Transaction history
- Details of visits to our website (traffic data)
- The photos and videos we use for promotional purposes
- We use personal access badges with photos (accreditations) for our volunteers, workers, the press, film professionals and subscribers to the festival pass.
- Other basic personal information you have provided to us (for example, when you give us your business card or when you send us an e-mail).
2. The Way the BIFFF Uses Information
We use the information you provide about yourself when joining the BIFFF to complete your Profile. We do not share this information with outside parties except to the extent required by law or necessary to the running of this site. Your email, name and credit card details are not shown publicly.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. In some cases, we may have to provide your contact information:
- If we organize an event in collaboration with another organization: to help us organize it.
- If you have entered a contest with our partners: to receive the prizes you have won.
- To comply with any obligations (police and other crime protection and detection agencies or regulatory bodies)
- To our legal advisors
- For regulatory compliance or inspection purposes
- On some occasions, we sell tickets on behalf of other organizations. Your name, contact details and registration of the tickets you have purchased will be visible to this organization.
We do not sell personal data to third parties for any purpose whatsoever. We will not share your data with other organizations or sponsors.
3. Our Commitment to Data Security
To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Our employees have been informed of the importance of personal data protection. Any person and organization working for the festival can have temporary access to the data. Beforehand, they must sign an amendment to their contract in which they undertake to guarantee confidentiality and data protection.
4. Our Commitment to Children’s Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 16, and no part of our website is structured to attract anyone under 16.
5. How You Can Access and Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by visiting your Account Settings page. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
6. How long your information is kept
We retain information as long as it is valid and used strictly in the course of our business in accordance with the GDPR. As mentioned below, you have the right to ask us to delete your personal data from our databases.
7. The Video Privacy Protection Act of 1988
The BIFFF adheres to The Video Privacy Protection Act of 1988.
8. How to Cancel Your Account
Contact us if you wish to have our account permanently deleted.
9. How to Contact the BIFFF
Should you have other questions or concerns about these privacy policies, send us an email. Contact information can be found on the BIFFF’s About Us page.
10. Use of Third Party Services
10.1 Google Analytics
We use Google Analytics to help us to understand how you use our site and tools, which allows us to know how to improve our products for your benefit. It follows your progress through the website, collecting anonymous data on where you have come from, which pages you visit, and how long you spend on the site. Google then stores this data in order to create reports. But don’t worry; they do not store your personal data.
Google will track your IP address, and it may be transmitted to and stored by Google on servers in the United States. Google may use this information for the purpose of evaluating your use of the website, compiling reports on website activity for us, and providing other services relating to website activity and Internet usage.
Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. For more information on Google’s privacy policies, please visit https://policies.google.com/privacy.
Google Analytics services are governed by the Google Analytics Terms of Service which can be found at: https://marketingplatform.google.com/about/analytics/terms/us/.
10.4 Amazon Web Services
11. Amendment of the regulations
We reserve the right to amend these regulations to improve and update them so as to comply with the latest regulation developments.